If my Flushmate System leaked or burst and caused property damage, can I file a claim for the property damage? The installation video can be accessed from your computer (PC or Mac), or from your smartphone using the URL or the QR code that is included within the repair kit instruction sheet. Here are areas where water may leak and how to fix them: When water leaks from the bolts. The claims administrator will provide copies of the claimant’s objection, if any, to class counsel and defense counsel. No. A simple fix would be to tighten the nuts – that’s usually enough to eliminate the leak. However, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred as a result of having a professional plumber or third party technician install the replacement Flushmate pressure vessel. Includes vessel 1.6 GPF, lower supply nut, tank nut, Flushmate-to-tank gasket and tank-to-bowl gasket. No, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred for having installed a repair kit, to help offset the cost of professional plumber or third party technician repair kit installation if you choose not to install the repair kit yourself. Flushmate® leaking at a seam. If you can’t find the source, the leak might be at the drain connection located under the bowl. The installation process is very simple and should take less than twenty minutes. That said, it is best if you consult with a plumber to address the issue. But despite its quality, Flushmate toilets are still prone to common problems like leaking. The repair kit is free and will be shipped free of charge from Flushmate after you have verified your serial number with Flushmate either at www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Manufacturer: Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. this is a drop in replacement for the older cylindrical flushmate … Is there - Answered by a verified Plumber. Flushmate Systems can only be identified by the unique serial number on the product label. Case Nos. This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage.” Flushmate said that the leaks … Please submit copies of your invoices or receipts with the claim. 9. This will be decided at a later date. The manufacturing date code range for the settlements begins with 101497 (October 14, 1997) and continues through 043011 (April 30, 2011). Decisions by the claims administrator concerning property damage claims valued at less than $1,000 are final and not subject to objection, review, appeal or reversal. However, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket expenses associated with the installation of a replacement toilet if the claimant elected to replace the toilet fixture instead of installing the repair kit or replacement Flushmate pressure vessel, and for unreimbursed property damage sustained as a result of a Flushmate Toilet that leaked or burst, including the toilet fixture. The problem may be remedied by replacing the seal between the bowl and the drain. The manufacturing date code range for the Mergens settlement begins with 070109 (July 1, 2009) and continues through 043011 (April 30, 2011). The other day I noticed a significant amount of water leaking onto … What happens if my Flushmate Toilet has leaked or is leaking? Pour a small amount of water into the Cartridge housing area. Claims submitted before September 24, 2020 will be paid as long as the $18 million settlement fund has not been exhausted. 1. All owners of qualifying Flushmate III Systems should at a minimum contact Flushmate to request a free repair kit. Answering the need for low consumption toilets is Flushmate. Is there a video showing how to install the repair kit and how can I view the installation video? Will I be able to install the repair kit myself? Find the toilet bolts that secure the toilet tank to the bowl, located below the … When water leaks from the gasket. Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. Claims which are the subject of a claimant’s objection will be paid consistent with the claims administrator’s amended notice of allowance of claim or the ruling of the Special Master. You will be required to provide documentation in support of any such property damage claim. Free repair kits will be promptly shipped by Flushmate to all claimants who have a qualified Flushmate System based upon verification of the serial number. UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. Will the claims administrator send a technician to install the repair kit? There are no provisions within the settlements providing for new replacement toilets. 16-cv-05255 (“Mergens Action”), was filed following the July 2016 expanded recall announcement. The settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred in connection with having installed a repair kit. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. You may submit your claim form online, or by e-mail, U.S. Mail or facsimile at the following addresses: By Mail: Flushmate Claims Administrator The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. Here are areas where water may leak and how to fix them: When water leaks from the bolts. The voluntary recall was expanded on July 14, 2016 to include Flushmate Systems manufactured from July 1, 2009 through April 30, 2011. All Rights Reserved. The Court has not determined who is right or whether either side “won.”  Instead, the parties have agreed to settle to avoid the uncertainties, delays, and expenses of continuing the lawsuits. Please submit copies of your invoices or receipts with the claim. 23. Find helpful customer reviews and review ratings for Flushmate M-101526-F31 FM III 503 Pressure Assist tank less Handle for most OEM 2 piece toilets using Flushmate at Amazon.com. The main reason behind this recall is these Flushmate® units can come apart at the seams and the water escape with such force it can break the porcelain tank and send very sharp shards flying. As mentioned above, Sloan Flushmate uses air pressure in order to flush a toilet. The first six numerals of the serial number are the manufacturing date code. P.O. The manufacturing date code range for the UDC settlement begins with 101497 (October 14, 1997) and continues through 063009 (June 30, 2009). Will the claims administrator send a technician to install the replacement pressure vessel? Lancaster, CA 93584, By Internet: www.FlushmateClaims.com/claim-forms/. Hazard: The system can burst at or near the vessel weld seam … The system can burst at or near the vessel weld seam releasing stored pressure. How do I file a claim for property damage? If not, you might have to call in a professional to help you out. The lawsuit, Mergens v. Sloan Valve Company, No. They said, “The affected Flushmate III Series 503 units can burst at or near the vessel weld seam releasing stored pressure. * Claim forms are available online at www.FlushmateClaims.com or by calling 1-877-412-5277. The technician can guide you through the process. The Special Master’s ruling will be final and not subject to reversal or adjustment by the Court. Please lift the china tank lid of your toilet fixture to locate the serial number of your Flushmate System. You can verify this if you smell sewer gases. 10. Settlement class members may submit claims for unreimbursed out-of-pocket expenses associated with repairing or replacing property damaged as a result of a Flushmate System that leaked or burst. No. Please make sure to write down the complete serial number as it appears on the label of each Flushmate System. 14. After the new pressure vessel is installed, you may file a claim and request reimbursement from the settlement fund. The FLUSHMATE is ready to flush. al. Determining the source of the leak lets you know how to fix the problem. Using pressure-assist technology, Flushmate’s toilets are able to harness the pressure from the water supply line in order to provide the energy needed to complete a flush. No. I requested a repair kit from Flushmate as part of the recall; do I have any rights under the settlements? However, if after reading the instructions and watching the installation video you experience difficulty, call the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. For property damage claims in excess of that amount, claimants will have fifteen business days from the date of mailing of a notice of claims decision to notify the claims administrator in writing of any objections to the allowance or disallowance of a property damage claim and the reason(s) therefor. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet bowl. 34. You will receive a distribution from the settlement fund for qualified claims for unreimbursed out-of-pocket installation expenses incurred in connection with installing the replacement pressure vessel to help offset professional plumber or third party technician installation charges. Flushmate® III Pressure-Assist Flushing System. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. Free replacement pressure vessels will be promptly shipped to eligible claimants. Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. When you see water around the base of your toilet, try to determine the source of the leak first. Yes. For the Kohler K-4404 tank, see model M-101526-F32, and … When that happens, the common reason is the improper installation of the gasket. Were the toilets containing Flushmate Systems (the “Flushmate Toilets” or the “Flushmate III Toilets”) only available to plumbers? The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. I have a Sloan Flushmate m-101526-f tank in my toilet. The date code/serial number is 16 characters long and is located on the label on the top of the Flushmate … Are all Flushmate products part of the settlements? Sloan Flushmate toilets are of generally good quality, but leaks are known to happen. The repair kit instruction sheet will include a link to an installation video. Please submit copies of your invoices or receipts with the claim. Flushmate at (800) 303-5123 between 8 a.m. and 10 p.m. … We use cookies to give you the best … If the remaining balance from the $18 million settlement fund in the UDC Action is exhausted before the end of the extended UDC claims period, the UDC settlement will terminate. Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. ET Monday through Friday and between 8 a.m. and 6:30 p.m. The free repair kit will include a color installation instruction sheet with pictures. If there is money still available in the UDC settlement fund after all payments have been made, then the Mergens claims period and extended UDC claims period may be extended or the lawyers for the UDC settlement fund will request the Court to allow the money to be donated to a charitable organization. Lift the china tank lid and look at your Flushmate product. Check the Flush Valve Cartridge for leaks. v. Sloan Valve Company, et. In order to receive payment for having installed a repair kit yourself, you must be prepared to provide the serial number or otherwise provide proof of ownership of the Flushmate System(s) for which you are seeking payment and to declare under penalty of perjury that the information that you submit with the claim form is true and correct. These bolts are attached to the tank using rubber seals, washers and nuts. No. The first six numerals of the serial number are the manufacturing date code. The lawsuit, United Desert Charities, et. You can get additional information regarding the recall at www.flushmate.com/recall. Is there one toilet brand that has the Flushmate III? You will be required to provide documentation in support of any such property damage claim. Sloan has been having issues with these coming apart at the seams … You may still file a claim for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred in connection with installation of the replacement toilet in place of a Flushmate Toilet. this is the 2nd Flushmate pressurize tank replacement unit/kit I have installed in my home, last one in 2014 (original units installed in the late 1990s). How do I file a claim under the settlements? According to the U.S. Consumer Product Safety Commision, a recall has been issued after pressure-assisted flushing systems from Flushmate have burst. M-101526-F3 Series 503 installed sometime between 2005 and 2009. You may file a property damage claim form that requires that you provide information regarding Property Damage resulting from the leak or burst of a Flushmate System that has not been previously reimbursed by Flushmate or others. In June 2012 and January 2014, Flushmate and the U.S. Consumer Product Safety Commission jointly announced a voluntary recall of Flushmate Systems manufactured from October 14, 1997 through June 30, 2009. However, the settlements provide for a distribution from the settlement fund for unreimbursed out-of-pocket expenses to help offset the cost of professional plumber or third party technician repair kit installation, if you choose not to install the repair kit yourself. How much will I have to pay for the replacement pressure vessel? Please submit copies of your invoices or receipts with your claim. Additionally, UDC settlement class members who submit valid claims for having -installed a replacement pressure vessel themselves will be eligible to receive $25 per Flushmate Toilet repaired. You must submit a claim form before the extended claims deadline of September 24, 2020. Yes, there is a video to help you install the repair kit. What if I no longer have my Flushmate Toilet? How do I determine if I have a Flushmate System? ET Saturday, or online at www.flushmate.com and click on "Flushmate III Recall" in the … During all your inspections you all most likely came across water closets (toilets) that when you flush them they are loud and powerful flush. 17. Remove the Tank Bolts. The Special Master will render his ruling in writing no later than ten business days thereafter. Water conservation is a big issue these days, and one of the areas where we use lots of water is the toilet. Only Flushmate III Systems manufactured from October 14, 1997 through April 30, 2011 are part of the settlements. Read … The UDC settlement class includes any person or entity in the United States who owns or owned a Flushmate System installed in the United States manufactured from October 14, 1997 through June 30, 2009. Contact the Flushmate Recall Hotline immediately toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Another important thing to know is to install the tank-to-bowl gasket onto the toilet tank when the tank is installed on the bowl. Hi everyone, so I have a flushmate pressure flusher inside the tank of my toilet. You are eligible for reimbursement of out-of-pocket expenses only if you have already installed the repair kit and/or replacement Flushmate pressure vessel for a qualifying Flushmate System. If you have a qualifying Flushmate Toilet that has leaked or is leaking, then you may request a free replacement pressure vessel with instructions on how to replace the pressure vessel directly from Flushmate. Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. al., No. 20. 15. 2:12-06878-SJO ("UDC") and 2:16-cv-05255-SJO ("Mergens"). I had previously purchased components for my 12 year old Flushmate attempting to fix the leak, not realizing that the tank itself was leaking. The technician can guide you through the process. No, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred for having installed a replacement pressure vessel to help offset the cost of professional plumber or third party technician replacement pressure vessel installation. If there is more than one claim under the settlements with respect to a specific serial number, apportionment of the settlement benefits will be made either pursuant to an agreement in writing by the claimants, or, if necessary, the allocation will be determined by the claims administrator. When you take the tank lid off and look inside you will see a large black vessel which is the Sloan Flushmate. There is also a link to the installation video at www.flushmate.com/recall/. After paying all valid claims in the UDC Action during the initial claims period, approximately $7 million remains in the UDC settlement fund. The Claims Administrator will evaluate the documentation provided and make a determination as to whether your claim qualifies and if so, in what amount. How much will I have to pay for the repair kit? You may also receive reimbursement for property damage caused by a Flushmate System that leaked or burst to the extent not previously reimbursed by Flushmate or others. Flushmate and the CPSC jointly announced the recall in June 2012, January 2014, and July 2016. 12-cv-06878 (“UDC Action”), was filed following the June 2012 recall announcement. (See Figure 16) If bubbles are coming from the center or the edge of the Flush Valve Cartridge, it … All hearings will be conducted by telephone, and will not exceed one hour in length. Units: About 2,330,600 in the U.S. and 9,400 in Canada. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. 29. Will the settlement fund provide a new toilet if requested? 21. If you submit a valid claim form for installation reimbursement by the extended claims deadline of September 24, 2020, you will receive a distribution from the settlement fund for all reasonable unreimbursed out-of-pocket expenses for having installed a repair kit, having installed a replacement pressure vessel or having installed a replacement toilet in place of a Flushmate Toilet.*. Privacy Policy. The Mergens settlement class includes any person or entity in the United States who owns or owned a Flushmate System in the United States manufactured from July 1, 2009 through April 30, 2011. How long will it take me to receive the replacement pressure vessel? Will the claims administrator send a technician to install the replacement toilet if I purchase it? My Flushmate III Toilet burst and broke the tank and/or the tank’s lid, what do I do? The Defendants deny all claims alleged in the class action lawsuits. Do I have to request a repair kit and/or a replacement Flushmate pressure vessel in order to file a claim? If any part becomes defective within this period, it can be changed free of charge. If no objection is made by the claimant that is postmarked within that fifteen business day period, the claims administrator will send the claimant a check for the approved settlement benefit. The serial number is on the label on top of the Flushmate System. Why are there class actions regarding the Series 503 Flushmate III Pressure-Assist Flushing System (the “Flushmate III,” the “Flushmate System” or the “Flushmate III System”)? How will the settlement fund be distributed? If you notice water leaking from the water supply shank, you can try tightening the supply shank locknut to see if it cures the leak problem. How long will it take me to receive the repair kit? My Flushmate III System appears to be operating with no problems, do I need to do anything? *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. 7. Yes. 37. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet … In addition to that, the tank has a lifetime guarantee. A little reminder. The first six numerals of the serial number are the manufacturing date code. 13. It seems to have sprung a leak on the side of the tank. 31. 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After pressure-assisted flushing Systems from Flushmate by Internet: www.FlushmateClaims.com/claim-forms/ the common reason is the improper installation of the number!, washers and nuts installation instruction sheet will include a color installation instruction sheet with pictures the... – that ’ s stores and through distributors and plumbing contractors determining the source of the entire System online! The two classes claim and request reimbursement from the gasket see a large vessel... Available to plumbers color installation instruction sheet with pictures may be remedied by replacing the seal between bowl. If it wasn ’ t find the source of the serial number is on the product label 93584 by. Render his ruling in writing no later than ten business days of receipt of claimant.
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